Acquiring a customer is hard. Keeping them is harder. Most businesses focus their energy and budgets on bringing in new customers, but overlook the quiet loss of existing ones. Customer churn silently erodes revenue and momentum and, until now, predicting it has been complex and expensive.
Why customer retention matters
It costs up to seven times more to acquire a new customer than to retain an existing one. Even a 5% increase in retention can boost profitability by as much as 95%. Yet many teams don’t notice churn until it’s too late.
Churn doesn’t happen overnight, it builds over time. The key is seeing the signals early enough to act.
The idea behind Churnalysis
We built Churnalysis to make churn prediction simple, affordable, and actionable. Our goal was to give SMBs the kind of insight that used to require data scientists and enterprise tools, in just a few clicks.
With Churnalysis, you can:
- Upload a customer CSV — no integrations required.
- Get instant Red/Amber/Green churn risk scores.
- Receive concise AI-powered recommendations to retain at-risk customers.
Powered by data, guided by empathy
Our churn model analyzes engagement, purchase frequency, and behavioral patterns to flag risk. Then our AI layer translates those signals into clear, human advice your team can act on immediately.
AI doesn’t replace empathy — it amplifies it. Churnalysis helps you focus on the customers who need attention most.
Data security and privacy
All processing happens securely on Churnalysis cloud servers. Your customer data is encrypted in transit and at rest, and used only to generate insights for your account, never shared or sold. For teams needing extra control, Churnalysis can also be deployed in a private environment.
Join early access
We’re currently onboarding early users who want to shape the product’s future. If you manage customers and care about retention, Churnalysis is for you.